Check Vietnam eVisa/ e-Visa status

If you have submitted an application for a Vietnam eVisa through the official portal of the Immigration Department, you can check the status of your application online. By checking your eVisa status, you can see whether your application is still being processed, whether additional information or documents are required, or whether your Vietnam eVisa has been approved. This article provides a step-by-step guide to checking your Vietnam eVisa status, along with useful tips and what to do if your application is not approved.

Table of Contents

What to prepare before checking Vietnam eVisa status?

To check your Vietnam eVisa status, you will need the following:

Registration/e-Visa code (this code is provided when you submitted your application, sample Exxxxxxxxxxxxxxx)
Email address used during the application
Date of birth (DD/MM/YYYY format)
Captcha verification (on the status check page)

How to check Vietnam eVisa status online?

Step 1: Visit the official e‑Visa portal

Go to https://evisa.xuatnhapcanh.gov.vn/tra-cuu-thi-thuc and fill in the required information.

Alternatively, and preferably, go to https://evisa.gov.vn/ and click on “SEARCH” option to check your e‑Visa status (as this is the newer portal and is now more commonly used), or go directly to the official eVisa Search page at https://evisa.gov.vn/e-visa/search.

Step 2: Enter your application details

Please fill in these following information:

Registration code;
Email address;
Date of birth;
Captcha verification;

Step 3: Search the results

Click “Search” (or “Tra cứu”): The system will display the current status of your application.

Common application statuses may include:

Processing
Granted (with a download link)
Amended Application (with or without a reason)

If your eVisa is granted, download and save the visa (PDF file) and print a clear copy to carry with you. You may need to show your eVisa to the airline during check-in or boarding and present it to Immigration upon arrival in Vietnam.

What if Vietnam eVisa application status is “Processing”?

The official Vietnam eVisa system lists a processing time of 3 working days, although in practice, many applications may take longer. If your application is still showing “Processing” after 4–5 working days, please make sure to:

Double-check your application on the official portal.
Check email and look for any status updates or correction requests (e.g. for photos or documents).
If needed, contact the Vietnam Immigration Department or consider using an urgent visa service if you are rushed for time.
Check 8 common mistakes when applying Vietnam evisa and how to avoid here.

What if Vietnam eVisa application is denied?

If your Vietnam eVisa application is denied, don’t panic. Check our detailed guide to understand the possible reasons and what you can do next at https://vietnamvisaservice.net/what-to-do-if-your-vietnam-evisa-is-denied/.

When and how to contact support with Vietnam eVisa application?

If you apply for Vietnam eVisa by yourself, please contact the Vietnam Immigration Department in the following cases:

You lost your registration code;
Your status has not changed after 7 – 10 working days;
You are not able to download your e‑Visa despite approval;

Email support:

Technicall support email: technical_support@immigration.gov.vn
Service support email: foreigners@xuatnhapcanh.gov.vn

Hotline support:

Hanoi: 024 3826 4026
Ho Chi Minh City: 028 3920 0365

If you are applying via our service, checking Vietnam eVisa status will be our responsibility.

Tips for checking Vietnam eVisa status

Apply for a Vietnam e-Visa at least 2 or 3 weeks before your travel date;
Keep your application details confidential, especially your registration code and the email address used for the application;
Check the status daily, especially after 3 working days of submission;
Check email daily to see if you are requested to add more documents;
Make sure your photo and passport scans are clear and meet official requirements. Check photo requirements at https://vietnamvisaservice.net/vietnam-visa-photo-requirements/.

👉 In case you need further assistance, please contact us via Hotline/ WhatsApp/ Zalo +84 86 517 8972, OR email sales@vmetravel.net!

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Disclaimer: While we put an effort to ensure that the provided information is correct and up-to-date, there are probably changes which we are unaware of.