FAQs

As an expert in Vietnam visa and expat service for more than 10 years, we would like to clarify your all questions. A full collection of Vietnam visa/ eVisa FAQs will be listed in this article.

1. What is Vietnam eVisa?

A Vietnam e‑Visa, also known as Vietnam electronic visa, is issued by the Vietnam Immigration Department that allows foreign travelers to enter Vietnam through designated ports without needing a physical visa stamp in their passport.

2. Who can apply for Vietnam eVisa?

Citizens of over 150 countries are eligible to apply, as long as they are currently outside Vietnam and hold a valid passport. Not sure if you’re eligible?

👉 Contact us, and we’ll check for you!

3. How long is Vietnam eVisa valid?

Since August, 2023, Vietnam eVisa offers an impressive 90-day validity, and visitors can apply for single entry or mutiple entries, depending on your request.

4. How long does it take to get a Vietnam e‑Visa?

If you apply directly via the government website, it usually takes 5 to 8 working days (sometimes longer), and there’s no customer support available.

When you apply with VME, besides normal service, we also provide you with Emergency/ Urgent Vietnam visa services of 1 to 2 working days or even as quick as a few working hours for urgent situations.

5. How can I apply for a Vietnam e‑Visa?

Just fill out our online application form below or contact us via email sales@vmetravel.net or send message/ call to +84 86 517 8972 (WhatsApp, Viber or Zalo). We’ll take care of the rest.

6. Can Vietnam eVisa application form be corrected after submision?

Once you submit your Vietnam e-Visa application form on the system of the Vietnam Immigration Department, you can’t make changes or correct wrong details. Therefore, before submitting, please remember to double check everything to make sure there is no error.

Please be noted that if there is any mistakes on your Vietnam eVisa, you won’t be allowed to enter the country. In this case, you need to reapply for a new one with a new fee.

👉 Check out How to 8 common mistakes when applying for Vietnam eVisa here.

7. Can I enter Vietnam at any ports of entry with Vietnam eVisa?

Yes. You can enter and exit Vietnam using e‑Visa through 13 international airports, 16 land border gates, and 13 seaports, including Hanoi, Da Nang, Ho Chi Minh City, and more.

👉 Check out Vietnam eVisa checkpoints at https://vietnamvisaservice.net/vietnam-evisa/.

8. Can I apply for the Vietnam e-Visa in last minute?

We recommend applying at least 2 weeks in advance. However, if you’re in a rush, we offer emergency processing so you can get your visa in as fast as 4 working hours. Please be noticed that emergency processing can’t be applied for some special situations, therefore you are advised to contact us directly for more assistance.

9. Can I enter before the date on my Vietnam eVisa?

No. You must enter ON or AFTER the start date shown on your Vietnam e‑Visa, not earlier.

10. Can I enter later or exit later than my Vietnam visa dates?

• You can ENTER LATER, but NOT EARLIER.
• DO NOT exit late as overstaying Vietnam visa may result in fines or even a 2-year ban. Remember always leave before your Vietnam visa expires.

11. Can I extend my Vietnam e‑Visa?

No. Please be noticed that Vietnam e‑Visa cannot be extended. If you wish to stay longer, you’ll need to exit and re-enter Vietnam with a new Vietnam visa which is commonly called a visa run.

12. Do I need to pay anything on arrival?

No. Your Vietnam e‑Visa is a fully official visa. There are NO extra fees or stamps required upon arrival.

13. Do I need a Vietnam eVisa if I’m from a Vietnam visa exemption country?

If you’re from a visa-exempt country (like most ASEAN or some European nations), you don’t need an e‑Visa for short stays.
You can check the full list at https://vietnamvisaservice.net/vietnam-visa-exemption/, or simply enter your nationality on our website to confirm.

14. Do I need a Vietnam visa to visit Phu Quoc Island?

If you fly directly to Phu Quoc (international flight, no transit on mainland Vietnam), you may stay Vietnam visa free for up to 30 days.

15. How long must my passport be valid to get a Vietnam visa?

Your passport must be valid for at least 6 months from your arrival date and have at least 2 blank pages.

16. What if my Vietnam visa application is denied?

If your Vietnam visa application is denied due to legal issues or blacklists, unfortunately, you may not be able to obtain a Vietnam visa. If it’s a mistake or unclear reason, contact us, we’ll investigate and help you to re-apply a new one.

17. Can I apply for a Vietnam eVisa while I’m already in Vietnam?

No. Vietnam eVisas are only issued to travelers who are outside of Vietnam at the time of application.

18. My Vietnam 5-year visa exemption certificate is expired. Can I renew it or get a new one?

Vietnam 5-year visa exemption cannot be extended itsefl, but your stay duration under this visa can be extended with support from your Vietnamese family member. If you want to stay longer than 180 days without leaving Vietnam, please ask the help from a relative in Vietnam.

19. My passport is valid for less than 5 years, can I apply for a Vietnam 5-year visa exemption?

In this case, you are advised to renew your passport to obtain the 5-year visa.

20. Where I can submit my Vietnam 5-year visa exemption application document?

If you want to apply for a Vietnam 5-year visa exemption via the Immigration Department, please prepare the documents and submit at one of addresses of Vietnam Immigration Department in Hanoi, and Ho Chi Minh City as follow.

• Hanoi: 44-46 Tran Phu Str., Ba Dinh District, Hanoi.
• Ho Chi Minh City: 333-335-337 Nguyen Trai Str., District 1, Ho Chi Minh City

Working time 8:00 AM – 11:30 AM in the morning and 1:30 PM – 4:00 PM in the afternoon from Monday to Friday (except for national holidays).

21. My nationality is eligible for a 15 day Vietnam visa exemption. Can I visit Phu Quoc Island within the 15 days without getting a Vietnam visa?

Yes. You enjoy the general Vietnam visa exemption policy. Phu Quoc is part of Vietnam so your 15 day exemption is applicable. You can visit Phu Quoc within 15 days without a visa.

22. How can I get Phu Quoc visa exemption to visit and stay in Vietnam for 30 days without a Vietnam visa?

You are eligible for a 30-day Phu Quoc visa waiver if you are going to visit Phu Quoc only and no other place in mainland Vietnam. Please make sure you fly to Phu Quoc from an international location via Phu Quoc International Airport, your last destination must be Phu Quoc and you must leave Phu Quoc within 30 days to any foreign country by AIR. Upon arrival to Vietnam, you must show the Immigration officers your flight booking and itinerary as proof.

👉 Check details of 8 common mistakes when applying for Vietnam eVisa.

Need urgent support for applying Vietnam eVisa? For swiftly assistance, please reach out to us via:

• WhatsApp/ Viber/ Zalo: +84 86 517 8972
• Email: sales@vmetravel.net

Disclaimer: While we put an effort to ensure that the provided information is correct and up-to-date, there are probably changes which we are unaware of.